If you had opted for Cash on delivery at the time of purchase, you have the option to receive your refund via credits into your website account, or an account refund via a link, bank transfer or google pay
To select your preferred mode of refund, please go to My Account> Orders> Select the product/s > Select ‘Cancel’ or ‘Return’. You will be directed to a page where you can select the preferred way for initiating a refund.
Please Note: Refunds are not processed on bank holidays, Sundays and non-working alternate Saturdays.
For pre-paid orders, you can choose to receive the refund back to the payment source account, where the payment was made from, or you can receive the refund as credits in your website account, which can be used for future transactions.
To select your preferred mode of refund, please go to My Account> Orders> Select the product/s > Select ‘Cancel’ or ‘Return’. You will be directed to a page where you can select the preferred way for initiating a refund.